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Thunderbird Automatic Email Service Configuration

zootzone.com supports Mozilla Thunderbird's automatic email account configuration protocol, using the CNAME resource record extension in DNS.

Mozilla's official documentation is available at this location:

https://developer.mozilla.org/en-US/docs/Mozilla/Thunderbird/Autoconfiguration

Follow the steps outlined below to enable auto-configuration for your domain.

The domain example.com is used for illustrative purposes. Replace this with your own domain.

Create autoconfig CNAME Resource Record in DNS

Either log into the control panel, or send a support request to the DNS service provider of your domain.

Create (or request the creation of) the following CNAME resource record in your domain's DNS database/zone.

The CNAME resource record's information should match the following:

Name/Host: autoconfig
Value/Target: auto.zootzone.com

Using the details above creates the following CNAME resource record:

CNAME : autoconfig.example.com -> auto.zootzone.com

You may have to wait a while for the new record to be accessible by other computers.

Important:

  • If you are migrating between email providers and wish to update this data in the near future, set the TTL (Time To Live) option to a few minutes.
  • Once the migration is complete, raise the TTL value back up to an hour, or a day.

When you begin the configuration of your email account in Thunderbird, it follows the auto-configuration process below.

The domain example.com is used for illustrative purposes. Replace this with your own domain.

1

Thunderbird looks up the CNAME resource record:

autoconfig.example.com

The DNS system will return the IP address corresponding to:

auto.zootzone.com

which will be used for step 2.

2

Thunderbird uses a GET request to the following location, which resides at the above-mentioned IP address:

http://autoconfig.example.com/mail/config-v1.1.xml?emailaddress=you@example.com

3

The web server at the location above, sends the server configuration information to Thunderbird.